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Apple macOS

Please read the instructions to the end! Skipping individual steps can lead to the setup of eduroam failing.
After you changed your password, you have to reinstall the profile. First remove old eduroam and TUHH configuration profiles under Settings → General → Profiles. Multiple profiles for eduroam may otherwise conflict with each other.

Conntect to eduroam

Please make sure that you have an active internet connection to set up eduroam.

  1. Open https://cat.eduroam.org and select University of Technology Hamburg, if necessary.
  2. Download eduroamCAT by clicking the blue button.
    3. Netzwerkconfiguration
  3. Open System Settings → General → Device Menagement. Choose the eduroam profile.
    4. Netzwerkconfiguration Netzwerkconfiguration
  4. Click on Install and confirm by choosing Continue.
  5. Enter your TUHH credentials. Confirm, if necessary, with your Mac login data.
    6. Netzwerkconfiguration Netzwerkconfiguration Netzwerkconfiguration
  6. You should now be able to connect to eduroam.

Questions/Support

Please make sure that your device has the latest patches installed, that you are not using more than one anti-virus program and that no "unblocker" is active.
(Unblocker are programs which can unlock content, that is blocked in one country, but not another.)

If you have questions or problems, please have a look at our help pages first. (Klick here for VPN Help)
With questions, suggestions, reports or further problems please contact our User Service Center (Helpdesk). We respond quickly to e-mails to servicedesk@tuhh.de.

In the non-lecture period, the WLAN consultation will take place with Finn Müller in room E2.047/E2.048. You can find the dates here, as well as in the corridors in the E building.

  • Thusdays 09 AM - 1 PM
  • Thursdays 09 AM - 1 PM