Contact / User Service Center (USC)

The User Service Center is the first-level-support for all technical concerns that can be processed by the computer center of the TUHH. At our service hours we provide personal help, via phone or email.

Did you know: You can change your password by yourself:

Just request a new transaction number here  or set up a new password by typing your old password in "Current Password".

The opening hours for the personal contact have been reduced to monday mornings. We will still be available for support via email or phone from monday to friday.

User Service Center


Phone: +49 40 42878 4221
(personal contact and answering machine)
Telefon: +49 40 42878 4444
(only answering machine)

Building E, Room 2.048
Am Schwarzenberg-Campus 3
21073 Hamburg


Map Building E

Flurgraphik zerteilt
Campus Map   Campus Map PDF


We'd like to help you for the following concerns for example:

A detailed list of all the services of the computer center, our  keyword index or the IT service catalog is linked on the websites.