Frequently Asked Questions (FAQ)

Here you will find links to the most requested topics.


  • How do I change my initial password?
  • Which services @TUHH require my password?
  • How do I change my password?
  • I forgot my password. How do I reset it? (TAN-resetting)
  • How do I change my expired password?

Instructions to change the password


  • How do I receive my mails?
  • How can I forward my mails?
  • How do I use the spam filter?

E-Mail Server of the TUHH

E-Mail FAQ


  • Why can't I connect my device with eduroam?

Wi-Fi at the TUHH

Printing Service

  • How much does the printing service cost at the TUHH?
  • How do I use the StudiDruck?



  • How can I contact the User Service Centre (USC)?

back zu Contact / USC

PC Plattenplatz/Quoten

The disk space in the pools is limited.
Windows Windows-Pool: 10 GB
Linux-Pool: 9 GB (softlimit) / 10 GB (hardlimit)
If the quota is exceeded, files or directories should be deleted immediately. These UNIX commands could prove to be helpful. For special projects the quota can be increased on request to Contact / USC (Linux, Windows).