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Download VPN Client


The Cisco VPN Client is only for use of members of the TUHH. Propagation of the program, for example on your homepage, is not allowed. Because of this, the VPN Client is only downloadable from the network of the TUHH (additional information from Cisco to export regulation). A download from external is only possible over our WebVPN service.

The VPN Software is available for the following operating systems:

Windows 10 / 11

Apple (iOS and MacOS)

We recommend using the above profiles, which use the native VPN client built into the operating system.
However, if videoconferencing systems are to be used within a VPN session (which we do not recommend), it may make sense to use the Cisco AnyConnect Client for MacOS instead of the built-in VPN Client.
Please also read the Apple MacOS manual.

GNU / Linux / Ubuntu

The required sotware can be found in the repository.
The manuals and help sites show you the necessary steps.

Questions/Support

Please make sure that your device has the latest patches installed, that you are not using more than one anti-virus program and that no "unblocker" is active.
(Unblocker are programs which can unlock content, that is blocked in one country, but not another.)

If you have questions or problems, please have a look at our help pages first. (Klick here for VPN Help)
With questions, suggestions, reports or further problems please contact our User Service Center (Helpdesk). We respond quickly to e-mails to servicedesk@tuhh.de.

In the non-lecture period, the WiFi consultation will take place in room L3.024.

  • Monday 1 p.m. to 5 p.m.
  • Thuesday 9.00 a.m. to 12.00 p.m.
  • Thursday 1 p.m. to 5 p.m.

There will be no Wi-Fi consultation on September 1, 2, or 3. Instead, it will take place on September 4 from 9:00 a.m. to 1:00 p.m.

Starting September 7, Wi-Fi consultation will be available at the following times:

  • Mondays: 9:00 a.m.–1:00 p.m.
  • Tuesdays: 9:00 a.m.–1:00 p.m.