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iOS eduroam setup via geteduroam

These settings only apply to students and employees of the TUHH. Students of other universities please use the settings of their university, also with us at the TUHH.

First remove old eduroam and TUHH configuration profiles under Settings → General → VPN & Device Management. Multiple profiles for eduroam may otherwise conflict with each other.
uninstall profile uninstall profile uninstall profile uninstall profile uninstall profile uninstall profile uninstall profile
  • First, delete old eduroam profiles. You can find this under Settings → General → VPN and Device Management.
  • You can download and install the “geteduroam” app from the App Store via an existing Internet connection (mobile data / own Wi-Fi at home).
  • Search for Hamburg and select Technische Universität Hamburg or Hamburg University of Technology.
  • Enter your TUHH account and password. Then click connect to network.
  • Eduroam is now successfully set up.

The MAC address randomization features as Default affects the Wi-Fi experience.

Please pay attention to the following settings:
Apple: Wi-Fi > eduroam > Private Wi-Fi-Adress > disable with slider > ignore privacy warning
Android: Wi-Fi > eduroam > Show more > MAC-Adresstyp > Phone MAC

More Information

You can find a summary as a flyer for printing at the WLAN entry page.

The subpages Information, SSID: VPN/WEB and SSID: eduroam give the interested reader even more background knowledge.

back to WLAN entry page

Questions/Support

Please make sure that your device has the latest patches installed, that you are not using more than one anti-virus program and that no "unblocker" is active.
(Unblocker are programs which can unlock content, that is blocked in one country, but not another.)

If you have questions or problems, please have a look at our help pages first. (Klick here for VPN Help)
With questions, suggestions, reports or further problems please contact our User Service Center (Helpdesk). We respond quickly to e-mails to servicedesk@tuhh.de.

In the non-lecture period, the WLAN consultation will take place with Finn Müller and Phillip Vogel in E2.047/E2.048. You can find the dates here, as well as in the corridors in the E building.

  • tuesdays: 10:00 - 13:00
  • thursdays: 10:00 - 13:00