Installing the printers on your own device

In order to send print jobs you first have to install the drivers. The corresponding instructions for the different operating systems are linked below.

While printing with these printers, your device must must be connected to the campus network via eduroam, VPN or LAN.

Depending on the user names used, there are two variants for the printer installation:
Anonymous with the PaperCut client OR personalized with matching username.


Explanation... [expand for more info]

The print management system receives the incoming jobs and tries to assign them to a known TUHH account. When sending the print jobs from your computer, the current user name is used. If this matches a known TUHH account, the system can clearly assign the jobs.

In order to still be able to match the local user name to a TUHH account, an additional client is necessary and a different print queue is used. Thats why we need to offer two different installation packages.



Questions/Support

Your printing quota was transferred from Studidruck to PaperCut. Please release your print jobs personally in front of the printer (FollowMe Print).

If you have any questions or problems, please have a look at the instructions and FAQfirst. For further questions, suggestions and problem reports please contact drucken@tuhh.de. We will respond in a timely fashion.

The printing and WLAN support is provided by Jelisa Bonsen and Phillip Vogel in room E2.047/E2.048. See the dates below:

During the semester, the WLAN consultation will take place with Jelisa Bonsen and Phillip Vogel in E2.048. You can find the dates here, as well as in the corridors in the E building.

  • mondays: 15:00 - 17:00
  • tuesdays: 10:00 - 12:00
  • wednesdays: 16:00 - 18:00
  • thursday: 16:00 - 18:00