Download VPN Client


The Cisco VPN Client is only for use of members of the TUHH. Propagation of the program, for example on your homepage, is not allowed. Because of this, the VPN Client is only downloadable from the network of the TUHH (additional information from Cisco to export regulation). A download from external is only possible over our WebVPN service.

The VPN Software is available for the following operating systems:

Windows 7 / 8.1 / 10 / 11

Apple (iOS and MacOS)

We recommend using the above profiles, which use the native VPN client built into the operating system.
However, if videoconferencing systems are to be used within a VPN session (which we do not recommend), it may make sense to use the Cisco AnyConnect Client for MacOS instead of the built-in VPN Client.
Please also read the Apple MacOS manual.

GNU / Linux / Ubuntu

The required sotware can be found in the repository.
The manuals and help sites show you the necessary steps.

Certificate: T-TeleSec GlobalRoot Class 2

If you are asked for the fingerprint, please check it against it:

SHA1 fingerprint: 59:0D:2D:7D:88:4F:40:2E:61:7E:A5:62:32:17:65:CF:17:D8:94:E9
SHA256 fingerprint: 91:E2:F5:78:8D:58:10:EB:A7:BA:58:73:7D:E1:54:8A:8E:CA:CD:01:45:98:BC:0B:14:3E:04:1B:17:05:25:52

Here you can find further information about the root certificate.

Questions/Support

Please make sure that your device has the latest patches installed, that you are not using more than one anti-virus program and that no "unblocker" is active.
(Unblocker are programs which can unlock content, that is blocked in one country, but not another.)

If you have questions or problems, please have a look at our help pages first. (Klick here for VPN Help)
With questions, suggestions, reports or further problems please contact our User Service Center (Helpdesk). We respond quickly to e-mails to servicedesk@tuhh.de.

During the semester, the WLAN consultation will take place with Jelisa Bonsen and Phillip Vogel in E2.048. You can find the dates here, as well as in the corridors in the E building.

  • mondays: 15:00 - 17:00
  • tuesdays: 10:00 - 12:00
  • wednesdays: 16:00 - 18:00
  • thursday: 16:00 - 18:00