If you have not received any documents 14 days after the transfer, please check in the self-service portal TUNE whether your correct address is stored there, whether the re-registration is possibly blocked or whether the semester fee was actually transferred with the correct intended purpose.
You are able to print student enrollment verifications (Studienbescheinigungen), certifications as required by § 9 BAföG and certifications for Deutsche Bahn AG (for commuters) by your own using https://tune.tuhh.de/.
In case of problems please contact TUHH User-Service-Center. Information how to set up your TU account can be found here. ATTENTION: Before the first use of your account you have to change the initial password. Please read the information.
Here is where to find an application for the reissue of your semester documents if they have been lost or you have not received them.
Additional certificates and duplicates are subject to charge according to the University fee regulations.
Am Schwarzenberg-Campus 1
Requests regarding study programs, admission and application, please mail to : study(at)tuhh.de