Due to the rapidly increasing number of temperature-sensitive products, the need for a fully monitored supply chain is more important than ever. Currently, stakeholders must rely on container operators to communicate temperature deviations to the customer quickly and correctly. By using a blockchain for temperature-controlled services, the reliability of the information can be validated and active risk management can be supported. In addition, this technology enables both small, medium and large companies to develop new services.

The aim of the project is to develop a web-based knowledge platform for the implementation of a cross-company SCRM for crisis situations. The current COVID-19 pandemic is used as an example of a crisis situation in this context. By using the online knowledge platform, companies have access to methods and approaches as well as detailed guidelines for implementing cross-company SCRM.