Dr. Jana Rosenbusch
- Research Fellow (2013 - 2018)
Short CV
2013 – 2018
Doctoral Researcher at the Institute of Human Resource Management and Organizations
2013 – 2017
Research Fellow at the Institute of Human Resource Management and Organizations
2011 – 2013
MSH Medical School Hamburg GmbH, Hamburg, Head of student selection and student counselling
2009 – 2011
Rotek microelectronic GmbH, Neuhaus am Rennweg, Marketing assistance
2003 – 2009
Friedrich Schiller University Jena, University Degree in Business Administration / Intercultural Managem
Fields of Research
- Patient satisfaction
- Job satisfaction in hospitals
- Opinion leaders
- Hospital reputation
Teaching
- Human Resource Management and Organizational Design
- Management, Organization and Human Resource Management
- Module Business Administration and Enterprise Resource Planning: CERMEDES AG
- International Production Management and Enterprise Resource Planning: CERMEDES AG
Publications
Rosenbusch, J. (2018). Strategisches Zufriedenheitsmanagement im Krankenhaus: eine empirische Analyse der Determinanten der Patientenzufriedenheit unter Berücksichtigung des Einflusses von einweisenden Ärzten. Hamburg: Dr. Kovač. ISBN: 978-3-339-10384-0
Rosenbusch, J., Ismail, I. R., & Ringle, C. M. (2018). The Agony of Choice for Medical Tourists: A Patient Satisfaction Index Model, Journal of Hospitality and Tourism Technology, 9(3), 267-279.
Ismail, I. R., & Rosenbusch, J. (2016). Analyzing the Effects of Work Rewards and Job Attitudes on Nurse Turnover Intention. 2nd International Social Science Conference Proceedings, 20-22 April 2016, Penang, Malaysia.
Ringle, A., Rosenbusch, J., Hansmann, K.-W., & Ringle, C. M. (2015). IP-Check Mittelstand - Eine empirische Untersuchung zum Schutz des geistigen Eigentums im norddeutschen Mittelstand. Hamburg, Germany.
Helm, R., Möller, M., & Rosenbusch, J. (2011). Zur Persönlichkeitsstruktur von Multiplikatoren im On-und Offline-Bereich: Steigt deren Zahl durch die Online-Kommunikation? Zeitschrift für Betriebswirtschaft, 81(5), 147-177.
Presentations at Conferences
Rosenbusch, J. (2016). Analyzing the Effects of Work Rewards and Job Attitudes on Nurse Turnover Intention. Paper presented at the 2nd International Social Science Conference (ISSC) 2016, Penang (Malaysia).
Ismail, I. R., & Rosenbusch, J. (2014). Development of Patient Satisfaction Model: Propositions and Directions for Future Research. Paper presented at Global Conference on Business and Social Science, Kualar Lumpur (Malaysia).
Richter, N. F., & Rosenbusch, J. (2014). Internationalization and Productivity. Paper presented at the Pre-Conference Workshop of the Jahrestagung 2014 der Wissenschaftlichen Kommission Internationales Management im Verband der Hochschullehrer für Betriebswirtschaft e.V., Vienna (Austria).