Dr. Jana Rosenbusch

 

  • Research Fellow (2013 - 2018)

Short CV

2013 – 2018

Doctoral Researcher at the Institute of Human Resource Management and Organizations

2013 – 2017

Research Fellow at the Institute of Human Resource Management and Organizations

2011 – 2013

MSH Medical School Hamburg GmbH, Hamburg, Head of student selection and student counselling

2009 – 2011

Rotek microelectronic GmbH, Neuhaus am Rennweg, Marketing assistance

2003 – 2009

Friedrich Schiller University Jena, University Degree in Business Administration / Intercultural Managem

Fields of Research

  • Patient satisfaction
  • Job satisfaction in hospitals
  • Opinion leaders
  • Hospital reputation

Teaching

  • Human Resource Management and Organizational Design
  • Management, Organization and Human Resource Management
  • Module Business Administration and Enterprise Resource Planning: CERMEDES AG
  • International Production Management and Enterprise Resource Planning: CERMEDES AG

Publications

Rosenbusch, J. (2018). Strategisches Zufriedenheitsmanagement im Krankenhaus: eine empirische Analyse der Determinanten der Patientenzufriedenheit unter Berücksichtigung des Einflusses von einweisenden Ärzten. Hamburg: Dr. Kovač. ISBN: 978-3-339-10384-0

Rosenbusch, J., Ismail, I. R., & Ringle, C. M. (2018). The Agony of Choice for Medical Tourists: A Patient Satisfaction Index Model, Journal of Hospitality and Tourism Technology, 9(3), 267-279.

Ismail, I. R., & Rosenbusch, J. (2016). Analyzing the Effects of Work Rewards and Job Attitudes on Nurse Turnover Intention. 2nd International Social Science Conference Proceedings, 20-22 April 2016, Penang, Malaysia.

Ringle, A., Rosenbusch, J., Hansmann, K.-W., & Ringle, C. M. (2015). IP-Check Mittelstand - Eine empirische Untersuchung zum Schutz des geistigen Eigentums im norddeutschen Mittelstand. Hamburg, Germany.

Helm, R., Möller, M., & Rosenbusch, J. (2011). Zur Persönlichkeitsstruktur von Multiplikatoren im On-und Offline-Bereich: Steigt deren Zahl durch die Online-Kommunikation? Zeitschrift für Betriebswirtschaft, 81(5), 147-177.

Presentations at Conferences

Rosenbusch, J. (2016). Analyzing the Effects of Work Rewards and Job Attitudes on Nurse Turnover Intention. Paper presented at the 2nd International Social Science Conference (ISSC) 2016, Penang (Malaysia).

Ismail, I. R., & Rosenbusch, J. (2014). Development of Patient Satisfaction Model: Propositions and Directions for Future Research. Paper presented at Global Conference on Business and Social Science, Kualar Lumpur (Malaysia).

Richter, N. F., & Rosenbusch, J. (2014). Internationalization and Productivity. Paper presented at the Pre-Conference Workshop of the Jahrestagung 2014 der Wissenschaftlichen Kommission Internationales Management im Verband der Hochschullehrer für Betriebswirtschaft e.V., Vienna (Austria).

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