Relief services in cases of crisis outside our consultation hours


The crisis helpline "Telefonseelsorge" offers counseling around the clock, throughout Germany, anonymously and free of charge by phone, e-mail or chat:

In the event of a current mental crisis, you can contact the Medical Emergency Service Hamburg at +49 40 228022 or the psychiatric outpatient clinics in Hamburg.

You can also find information about support services in situations of psychological stress on the psychenet portal with special offers in Hamburg.

Help for persons with suicidal tendencies and their relatives is available in the


Sometimes a contact to the student crisis helpline of the Protestant Student Association (ESG) in Hamburg can help to resolve or bridge a difficult situation. The student crisis helpline is available each day from 20:00 hrs to 24:00 hrs at the phone number +49 40 411 70 411.

These relief services are open to everyone, irrespective of nationality, culture, ideology or religion.